Novi Sad has approximately 180,000 inhabitants and is the capital city of the Serbian province of Vojvodina. Due to its location right on banks of the river Danube, Novi Sad has become an important centre of trade and first industrial port of Serbia. The province of Vojvodina is populated by an important Hungarian minority.

The SOS Children's Village Novi Sad is located in a park on the slopes of the Fruska Gora Mountain on the left bank of the river Danube which separates the SOS Children's Village from the city of Novi Sad. The SOS Children's Village consists of thirteen family houses which are grouped in a circle, an amphitheatre, a fountain in the centre of the SOS Children's Village, a sports' ground and an administrative building. Every family house has its own little garden which is cultivated by the SOS families. The SOS Children's Village has a capacity for a total number of 156 children and youngsters between the ages of 3 and 18 years, but normally youths can stay until they have completed their higher educational or vocational training.

These youths are accommodated in an SOS Youth Facility with a capacity for up to 60 boys, which is located in the city of Novi Sad and is part of the SOS Children's Village's facilities. Young girls are lodged in two apartments in the city or in two small houses situated between the SOS Children's Village and Novi Sad. In these SOS Youth Facilities, boys and girls are prepared step by step to lead an independent life outside the SOS Children's Village.