Hurricane Melissa’s aftermath: How SOS Children’s Villages is restoring safety and stability 

The Category 5 hurricane made landfall on October 28 with catastrophic winds and severe flooding that destroyed homes, contaminated water systems, washed away roads and left families facing displacement and trauma as they grieved their homes and loved ones.  

Local teams from SOS Children’s Villages began emergency checks as soon as weather conditions allowed, assessing damage across program locations and coordinating closely with caregivers, staff and national authorities. Early evaluations revealed significant destruction in Montego Bay and serious service disruptions in Kingston, prompting rapid decisions to ensure the continued protection of children and young people. 

“Our top priority has been ensuring the safety, security and wellbeing of the children and young people in our SOS programs, especially those in Montego Bay, which was severely affected,” said Marjorie Elliott, national director of SOS Children’s Villages Jamaica. “From the immediate onset of the storm, we activated all emergency protocols, secured living spaces and assessed hazards to keep everyone safe.” 
  

Impact on programs 

The Montego Bay program, located in one of the hardest-hit regions, suffered extensive damage. Landslides swept mud and debris into homes, wind tore roofs from three family houses and toppling boulders shattered windows. Water and sanitation systems were compromised, and damaged doors and windows created additional security concerns. Children and young people are also coping with emotional distress after witnessing the destruction and loss of personal belongings. 

In Kingston, the Stony Hill program faced fewer structural impacts but endured prolonged power outages and water disruptions after a lightning strike disabled the water pump. Staff members across the organization were also affected personally. Three colleagues lost their homes, and many struggled to reach relatives in isolated communities. 
  

Swift emergency action and safe relocation 

Despite the challenging conditions that arise when working in an emergency context, local SOS staff worked quickly to stabilize program sites and create a reassuring environment for children and young people.  

As the situation in Montego Bay worsened, SOS staff made the difficult decision to relocate children and young people to Stony Hill. On November 4, 29 children and young people—together with caregivers, staff and the program manager—were safely relocated to Kingston. 

Learn more about how we protect children in emergencies. 

Available homes in Stony Hill were prepared in record time, including procuring essential items and securing all critical documentation. Upon arrival, children received beds, clothing, sanitary items, nutritious food, educational supplies and psychological first aid. Staff who lost homes were offered counseling, welfare checks and additional assistance.  

These emergency measures required significant financial support, which were available from emergency donations. Thank you to everyone who generously gave to protect and support children and young people in this life-threatening natural disaster. 
  

Restoring stability 

With immediate safety ensured, SOS staff is now focused on restoring stability across affected locations. Repairs are underway, and SOS is seeking expert assessments to guide the restoration of the Montego Bay village as a safe living environment. Temporary learning spaces have been established to ensure education continues without interruption. 

Read more about the importance of education in crisis. 

A structured psychosocial support program is being launched to help children, young people and staff process their experiences and rebuild emotional security. 

“Above all, our commitment is unwavering: the wellbeing of our children and staff guides every decision as we rebuild and recover,” said Elliott. 
  

Long-term recovery for stronger communities 

Long-term recovery will require sustained investment. Planned measures include rehabilitating family houses, learning spaces and infrastructure; strengthening access roads; and introducing flood-resilient features such as improved drainage, raised flooring and protective barriers. Disaster-preparedness drills, evacuation plans and reunification procedures are being updated, alongside exploring backup energy solutions such as solar lighting. 

Recognizing the broader impact of the hurricane, SOS is also supporting surrounding communities through the distribution of essential supplies and aims to expand emotional support services in partnership with counseling organizations. 
  

Standing together 

The dedication of caregivers, staff, partners and volunteers has ensured that children and young people continue receiving safety and stability during this challenging time. With support from donors, SOS will continue rebuilding safer, more resilient environments for children and families across Jamaica. 

In a message to children and young people, Elliott shared heartfelt words of solidarity: 

“I want you to know that you are not alone. What you have experienced was frightening, but your courage and resilience have truly inspired me. I am here for you and will continue to stand with you as we recover and rebuild. Your safety, wellbeing and security are our highest priorities. You are cared for. You are supported. You will not face this journey alone.”